Terms & Conditions
Peak period 20% surcharge
- Rates are based on per room/suite per night and are not inclusive of 10% service Charge and 11% government tax.
- Rates are subject to change without prior notice. For Best Available Rates, book through our ONLINE INSTANT RESERVATIONS AND CONFIRMATIONS.
- Rates are based on Room Only unless stated otherwise.
- Rates are non commissionable.
- All reservations must be guaranteed by a online payment deposit in order to make a booking.
- Room sizes mentioned include the balcony and bathroom.
- Extra rollaway beds is chargeable at Rp185,000 net per night (Included a la carte Breakfast).
- Extra rollaway beds are not available in the Studio and Standard units.
- Extra person is chargeable at Rp125,000 net per night/person (Included a la carte Breakfast).
- Baby Cot is chargeable at Rp75,000 net per night.
- Stroller is chargeable at Rp20,000 net per night.
- DVD is chargeable at Rp20,000 net per night.
- Check in time : 14.00 hrs (2 PM), Check out time : 12.00 hrs (12 PM).
- Any extension up to 18.00 hrs (6 PM ) will be subject to a surcharge of 50% on tariff rates. After 18.00 hrs (6 PM ) it will be at full rate.
- Contact us directly at firstname.lastname@example.org if you have special needs and requests for your holiday. We have special deals for stays of more than 30 nights.
19th December to 5th January.
1st July to 31st July.
All cancellations need to be informed to us in writing at least 3 days prior to date of arrival.
For No Shows and late cancellations, a one night charge will be applied.
For Early departures (depart earlier than the original booked date of departure), a one night advance room charge will be imposed.
Peak Season Cancellation
For cancellations done 30 days prior to arrival - no cancellation charges.
For cancellations done 7 - 30 days prior to arrival - one night cancellation charge.
For cancellations done 0 - 7 days prior to arrival - full length of stay cancellation charges.
For No Shows or early departures (from the scheduled date of departure), total length of stay room charges will be applied.
Our cancellation policy for any bookings is no refunds for deposit or booking payments. Any monies owed to a booking after the cancellation will be applied to another booking at a later date.
For extenuating circumstances will need to apply in writing to email@example.com